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Customer Service

Chocolate Weapons Customer Service

Shipping & Delivery
We make every effort to ship your orders within 2 business days. Because we are shipping chocolate, sometimes we may have to alter shipping times based upon the weather (Chocolate Weapons and Hot Weather DO NOT like each other!). We want you to get your chocolate guns, chocolate bullets, chocolate ammo etc delivered in tip top shape -not as melted pile of chocolate goo! In addition, we typically are not able to ship the chocolate products during the summer months due to the hot weather accross the country. Generally this is from May through September. We appreciate your understanding and hope to exceed your expectations when shipping your chocolate weapons orders.
Privacy & Security
We DO NOT share your information with anyone. In addition, our site is secured with the highest encryption available. We do collect usage statistics from Google Analytics that help us improve our website and service. Your information is safe with us.
Returns & Replacements
In the unlikely event that you will need to return an order of chocolate (if it arrives damaged or broken), please let us know so that we can issue you an RMA# and either have the defective product returned, or issue a refund without a return. We do not accept returns after 30 days, or if a product is opened (not damaged), or if the customer simply changes their mind and no longer wants the purchase.
Payment Information and Statement Charges
When you make a purchase from, your statement will reflect a charge from FISCH INDUSTRIES, our parent company.
Chocolate Ammo Discounts and Coupons
Looking for a great deal or to save some $$$ on your purchase? The easiest way to get a coupon to use for any chocolate gun, chocolate ammo or chocolate bullet purchases is to sign up for our newsletter! You'll instantly receive a 5% discount code that you can use on your purchase. Make sure to like us on Facebook too! We occassionally offer free product giveaways and promotions exclusive to our Facebook fans.
Contact Us
If you need to contact us for any reason, please use the contact form here. Our contact information can also be found in the bottom right corner of the page.